Healthcare Navigation - ZERO Health

Get The Care You Need for $0. OU has partnered with ZERO to help alleviate the financial burdens of healthcare. Members on the University's medical plan can receive scheduled healthcare for $0 out of pocket. As soon as your doctor lets you know you need a service like imaging (MRI, CT-Scan), gastroenterology, orthopedics, surgery, physical therapy and more connect with your Personal Health Assistant who will help you find a ZERO provider in your area. You get the care you need and always pay $0. No. copays. No deductibles. No coinsurance.

Employees on the High Deductible Health Plan (HDHP) must meet the IRS minimum deductible of $1,650 for individual coverage or $3,300 for family coverage before becoming eligible to use ZERO. 

iStock-1306355552

Plan Highlights

What ZERO Covers

Imaging

  • X-Rays
  • CT Scans
  • Ultrasounds
  • MRIs

Surgeries

  • Orthopedic
  • Spine
  • General Surgeries (such as gallbladder and hernia)

Gastro

  • Colonoscopies
  • Endoscopies

And More...

  • ENT
  • Sleep Studies
  • Women's Health
  • Pain Management
  • Physical Therapy

How to Get Care with ZERO

When your doctor recommends care such as a CT-scan or MRI, GI procedure, even to see a specialist about possible surgery, reach out to ZERO to see if it’s covered.

  1. Connect with your Personal Health Assistant to see if care is covered.
  2. ZERO will help you find a provider and send your order over to them.
  3. The provider gets you scheduled for the care you need, for $0. Yep, ZERO.

Frequently Asked Questions (FAQs)

What is ZERO?

ZERO partners with healthcare providers that support our vision of Healthcare Simplified to $0. Providers contract with ZERO for procedures and services you need, at lower rates than your health insurance. This allows ZERO to be offered to you through your employer-sponsored medical plan and to access ZERO providers at $0 out-of-pocket costs to you and your covered dependents.
 

What healthcare services does ZERO offer?
Surgeries, X-rays, advanced imaging (MRI, CT-scans), physical therapy, labs and a lot more. You can search for providers in your area on our website zero.health/careor chat with a Personal Health Assistant (PHA) who will be able to tell you exactly what is covered.
 

How do I use my ZERO benefit?
When your doctor tells you that you need a service or procedure, ask for the details about the procedure your doctor wants you to have (the “orders”) and call your PHA at 855-816-0001.


Why Aren’t All My Doctors on ZERO?
While we are constantly growing our provider network, some larger health systems, hospitals and doctor’s offices may not be aligned with our goal of offering transparent, reduced-cost care. Our focus remains on partnering with providers who share our commitment to affordability and transparency.
 

What providers do I have access to?
Check out zero.health/care to see what providers are in your area or call your PHA to see if a ZERO provider can perform the procedure you need.
 

What if I receive a bill?
With ZERO all services will cost you $0. If you happen to receive a bill, no worries! Just get in touch with your PHA and we will help you with the details. ZERO has your back. 
 

Yeah, but what about___?
Still have questions? We have answers. Call 855-816-0001, chat live zero.health or email help@zero.health. We also have great resources on our website.